At 8k8o, protecting the personal information of every player in the Philippines is a core responsibility. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you have over your own information. Please read this page carefully before using our platform.
When you register and use the 8k8o platform, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. Technical data such as your IP address, device type, browser version, and session activity logs are automatically recorded each time you access the platform. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We do not collect any information beyond what is reasonably necessary to provide our services and meet our legal obligations.
Full name, date of birth, and government-issued ID for account verification and age compliance.
Email address and mobile number used for account communications and security alerts.
Payment method details and PHP transaction records needed to process deposits and withdrawals.
IP address, browser type, and session logs collected automatically to secure your account.
Game activity, betting history, and platform interactions used to improve our services.
Messages and queries sent to our support team, retained to resolve disputes and improve service.
The personal data we collect is used exclusively to operate, maintain, and improve the 8k8o platform for players in the Philippines. Your identity and contact information are used to create and manage your account, verify your age and identity as required by Philippine gaming regulations, and send you important account-related notifications such as transaction confirmations and security alerts. Financial data is processed solely to facilitate deposits and withdrawals in PHP and to maintain accurate records of your account balance. Usage and technical data help us identify and fix platform issues, optimise game performance on mobile devices, and detect any suspicious or fraudulent activity that could harm other players. We may also use aggregated, anonymised data to understand how players interact with the platform and to guide future improvements. We will never sell your personal data to third parties, and we will not use your information for any purpose that is incompatible with the reasons stated in this policy.
All data processing at 8k8o is carried out on a lawful basis, including contractual necessity, legal obligation, and legitimate interest. We process your data only to the extent required to deliver our services and meet our regulatory duties under Philippine law. Any new processing purpose will be communicated to you before it begins, and your consent will be sought where required. You may withdraw consent at any time by contacting our support team at [email protected]. We maintain detailed internal records of all processing activities to ensure ongoing accountability.
We use your contact details to send transactional messages such as deposit confirmations, withdrawal updates, and security notifications. Promotional communications will only be sent if you have opted in during registration or through your account settings. You can update your communication preferences at any time from your account dashboard. We do not send unsolicited marketing messages to players who have not given their explicit consent. All communications are sent through secure channels to protect the confidentiality of your account information.
8k8o does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers. All such third parties are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. In certain circumstances, we may be legally required to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies, and we will comply with any such lawful request. If 8k8o undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never disclose your personal data in a manner that is inconsistent with this Privacy Policy without first obtaining your explicit consent.
Payment Processors
KYC Verification
Infrastructure Partners
Regulatory Authorities
As a registered player on the 8k8o platform, you have a number of rights in relation to the personal data we hold about you. You have the right to access a copy of your personal data at any time by submitting a request to [email protected], and we will respond within a reasonable timeframe. If any of your personal information is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we are required to fulfil. If you believe that our processing of your data is unlawful or that your rights have been violated, you have the right to lodge a complaint with the relevant Philippine data protection authority. We take all such requests and complaints seriously and will work to resolve them promptly and fairly.
You may request a full copy of the personal data we hold about your account at any time. We will provide this information in a clear and readable format within a reasonable period. There is no charge for a standard access request. Requests can be submitted by emailing [email protected] with your registered account details. We may need to verify your identity before releasing any data to protect your account security.
If any personal information we hold is inaccurate, outdated, or incomplete, you have the right to request a correction. You can update basic contact details directly through your account settings, or contact our support team for more significant changes. We will process correction requests promptly and confirm once the update has been made. Accurate data helps us provide you with a better and more secure experience on the platform. We encourage players to keep their account information up to date at all times.
You may request the deletion of your personal data when it is no longer needed for the purposes it was collected, or if you withdraw your consent and no other lawful basis applies. Please note that certain data may need to be retained to comply with Philippine legal and regulatory requirements, even after an account is closed. We will inform you of any data that cannot be deleted and the reason why. Deletion requests are processed within a reasonable timeframe following identity verification. Once deletion is confirmed, the data will be permanently removed from our active systems.
You have the right to object to certain types of data processing, including processing based on our legitimate interests where your own interests or rights override ours. If you object to receiving promotional communications, you can opt out at any time through your account settings or by contacting [email protected]. We will honour all valid objections promptly and confirm the action taken. Objecting to certain processing may affect your ability to use some features of the platform. We will always explain any such impact clearly before acting on your request.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and the 8k8o platform is encrypted using industry-standard protocols, and access to personal data within our organisation is restricted to authorised personnel only. We regularly review and update our security practices to address emerging threats and to maintain a safe environment for all players in the Philippines. Personal data is retained only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you have concerns about the security of your account, please contact us immediately at [email protected] so we can investigate and take appropriate action.
All data in transit is protected by encryption to prevent interception or tampering.
Only authorised staff with a legitimate need can access personal player data.
Data is kept only as long as legally required, then securely deleted or anonymised.
The 8k8o platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player. Essential cookies are required for core functions such as keeping you logged in during a session and remembering your account preferences. We do not use third-party advertising cookies or share your browsing behaviour with external advertising networks. Analytics cookies, where used, collect only anonymised and aggregated data to help us understand how players navigate the platform and where improvements can be made. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of certain platform features. By continuing to use the 8k8o platform, you consent to the use of cookies as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When material changes are made, we will update this page and indicate the date of the most recent revision at the top of the document. We encourage all players to review this page periodically to stay informed about how we protect their data. Your continued use of the 8k8o platform after any update constitutes your acceptance of the revised policy. If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact our support team at [email protected] and we will be happy to assist you.
For any privacy-related enquiries, data access requests, or concerns about how your information is handled, reach out to us directly.
Your privacy is protected every step of the way. Register today and enjoy a secure, mobile-friendly gaming experience built for players across the Philippines.